Life Care Centers of America’s Whatever It Takes And Then Some program honors associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of the inspiring stories from our August 2018 winners:
Kathryn Flowers, occupational therapist at Garden Terrace in Houston, Texas, stepped in to provide residents with personal items and fulfill needs they had. On one excursion a resident’s shoes did not fit her feet once they began to swell at the beginning of the trip. This associate switched shoes with the resident even though the resident wore a size smaller than the associate. This associate did not complain at all throughout the whole trip.
Jackie Hembree, certified nursing assistant at Ridgeview Terrace of Life Care in Rutledge, Tennessee, will make countless trips to the kitchen to try to get residents with dementia something they will eat. When she found out that a new resident was not eating, she identified the resident’s favorite food and asked the kitchen to serve the resident breakfast food even at lunch time. Now this resident has gained weight and adjusted to Ridgeview nicely.
Abel Soto, activities assistant at Rimrock Villa Convalescent Hospital in Barstow, California, spent all night with a resident. When the resident discovered her roommate deceased in the their room, she was extremely started. This associate stayed with the resident until the early morning when the resident was finally calmed enough to go to sleep. This associate also had car trouble at the end of a shift and spent the night at the facility so he would not have to miss his shift the next day.